Contact Frica ID Support
Need assistance with your sovereign identity, multi-currency wallet, passkeys, or developer integrations? Choose your channel below.
Priority Support Tickets
Submit technical, billing, or account recovery requests directly from your citizen dashboard. Track response history and reply in real-time.
Data Sovereignty & Privacy Desk
Exercise personal data rights, request machine-readable exports, or manage compliance inquiries under African and international data protection laws.
Security & Vulnerability Disclosure
Report suspected security vulnerabilities, account compromise, or phishing attempts directly to our security engineering team.
Developer Platform & SDK Support
Assistance integrating @frica/id-sdk, Flutter widgets, OAuth 2.1 PKCE flows, webhooks, or enterprise commercial KYC endpoints.
Live Ecosystem Telemetry
Check real-time system performance, Pan-African Anycast edge latency, and scheduled maintenance across all core microservices.
Help Center & Knowledge Base
Browse step-by-step guides for Passkeys, 2FA, biometric KYC verification, sovereign wallet top-ups, and ecosystem applications.
Critical Security & Anti-Phishing Advisory
Official Frica ID representatives will never ask you for your account password, two-step verification codes, biometric passkeys, emergency recovery phrases, or full credit card numbers. Never send sensitive credentials through email or unverified chat channels.